Brand Manager

Brand Manager — TetherCXAbout TetherCX

TetherCX is a growing customer communication and engagement technology company focused on helping multi-location businesses build stronger relationships with their customers.

Our platform brings customer conversations together across SMS, email, webchat, AI voice, payment recovery, and other communication channels, giving businesses the tools to communicate more effectively, improve customer experiences, and drive measurable results.

We're looking for a Brand Manager who can help take TetherCX to the next level.

The Opportunity

This is an exciting opportunity for a creative, strategic, and highly motivated brand professional to take ownership of the TetherCX brand and help define how we are seen in the marketplace.

As Brand Manager, you will work closely with company leadership to develop our brand strategy, messaging, content, campaigns, and overall market presence. You'll have the opportunity to help shape a growing technology company rather than simply manage an established brand.

We are looking for someone who can think strategically but also roll up their sleeves and execute.

What You'll Do

• Own and continually develop the TetherCX brand identity, voice, and positioning
• Develop and execute a comprehensive brand and marketing strategy
• Create messaging that clearly communicates the value of TetherCX to prospective customers
• Develop compelling content for LinkedIn, websites, email, social media, sales materials, presentations, and other channels
• Plan and execute brand awareness and demand-generation campaigns
• Help develop product positioning and messaging for new features and solutions
• Manage TetherCX's social media presence and content calendar
• Work with leadership to tell the TetherCX story and communicate our vision
• Develop marketing materials that support sales and business development
• Coordinate with designers, developers, agencies, and other outside resources when needed
• Maintain consistency of the TetherCX brand across all customer touchpoints
• Monitor industry trends, competitors, and emerging opportunities
• Track campaign and brand performance and use data to continuously improve results
• Help establish TetherCX as a recognized and trusted technology brand within the industries we serve

What We're Looking For

We're looking for someone who is creative, entrepreneurial, curious, and driven.

The ideal candidate will have:

• 3+ years of experience in brand management, marketing, communications, or a related field
• Strong writing and storytelling skills
• Excellent understanding of brand strategy and positioning
• Experience developing content for multiple digital channels
• Strong understanding of social media and digital marketing
• The ability to turn complex technology concepts into simple, compelling messages
• Strong project management and organizational skills
• An eye for design and a strong sense of brand aesthetics
• Experience working with SaaS, technology, B2B, B2C, or customer-experience companies is a plus
• Experience with marketing tools, analytics, CRM platforms, and AI-powered marketing tools is a plus
• The ability to work independently and take ownership of projects from concept through completion

The Personality We're Looking For

This role is a great fit for someone who:

• Thinks like an entrepreneur, not just an employee
• Is comfortable working in a fast-moving environment
• Can move from strategy to execution without needing everything handed to them
• Has strong creative instincts but also understands business objectives
• Loves building something from the ground up
• Is naturally curious about technology and how it can improve customer experiences
• Isn't afraid to challenge conventional thinking
• Takes ownership and gets things done

What You'll Have the Opportunity to Build

This isn't a role where you'll simply inherit an established brand and maintain it.

You'll help build the TetherCX brand.

You'll have a direct opportunity to influence how customers, partners, and the industry understand TetherCX and why our technology matters.

You'll help define our voice, tell our story, create awareness, and build a brand that can become a significant player in the customer communication and engagement technology space.

How to Apply

Please send your resume along with a brief introduction explaining why you believe you're the right person to help build the TetherCX brand to:

[email protected]

Subject: Brand Manager Application — TetherCX