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The Options Clearing Corporation (OCC) Builtin · Indexed 2026-10-01

Senior Associate, Help Desk

Remote 66K-98K Annually Remote

Senior level senior Level Builtin
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Indexed description

The Options Clearing Corporation (OCC) Senior Associate, Help Desk YesterdaySaved Hybrid 2 Locations 66K-98K Annually Senior level 66K-98K Annually Senior levelBig Data • Cloud • Fintech • Information Technology • Financial ServicesProvides senior Level I and II technical support for Windows, macOS, virtual desktops, Microsoft 365, mobile devices, printers, and peripherals. Manages ServiceNow tickets, documents procedures, analyzes recurring issues, performs root-cause analysis, supports implementations, and escalates complex problems. Mentors junior technicians, communicates with users and management, participates in projects, and may travel to remote locations.Top Skills: Active DirectoryAndroidAzure Virtual DesktopBlastDhcpDnsDuoIgeliOSJamf PromacOSMfaMicrosoft 365Microsoft AuthenticatorMicrosoft Entra IdOktaOmnissa HorizonPowershellRdpServicenowSlackTcp/IpVpnWindows 11Zoom

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