Community Manager

Community Manager, Vietnam | Street Ho Chi Minh City (Hybrid) | Full-time

ABOUT STREET

Street is a San-Francisco based start-up building American-grade access to every NYSE and Nasdaq-listed stock to 170 countries.

We're now building our community in Vietnam and need someone to own it.

THE ROLE

You'll build and lead Street's Vietnam community from the ground up: the channels, the people, the events, and the feedback loop back to product.

You'll be the first local hire in this function and report to the core team.

WHAT YOU'LL DO

- Own the Vietnam community strategy and targets: active members, retention, referrals, activated users - Launch and run community channels (Telegram, Zalo, Discord, Facebook, X) with clear moderation and escalation rules

- Build a local ambassador and KOL program: recruit, onboard, incentivize, measure - Plan and host meetups, AMAs, and campaigns in HCMC and online

- Localize product and educational content for Vietnamese retail investors

- Turn community feedback into product and support insights

- Partner with trading groups, crypto communities, universities, and fintech creators

- Manage community risk: scams, impersonation, misinformation, crisis response

WHAT WE'RE LOOKING FOR

Must have - 4+ years in community, growth, or marketing; [3+] of them in fintech or crypto

- Proven track record building or scaling a community (members, engagement, retention, conversion: bring numbers)

- Experience working at a fintech startup or centralized exchange

- Native Vietnamese and excellent English (IELTS 7.0+ or equivalent), spoken and written

- Credible network in Vietnamese crypto or retail-trading communities

- Hands-on: you run moderation, events, and ambassadors yourself

Nice to haves

- Knowledge of US equities, ETFs, and tokenized assets

- Experience with referral/incentive programs and community analytics

- KOL and partnership management experience

WHY JOIN

- Ground floor of a new market with direct access to leadership

- Real ownership: you define what community means at Street in Vietnam

- Competitive compensation package

HOW TO APPLY

Send your CV and a short note on the best community you've built (size, your role, results) to [email protected], or apply via LinkedIn.