Senior Manager, Technical Customer Success
Indexed description
OpenAsset Senior Manager, Technical Customer Success 2 Days AgoSaved Hybrid New York, NY, United States 140K-170K Annually Senior level 140K-170K Annually Senior levelSoftwareLeads Support Engineers and Technical Customer Success Engineers, overseeing client support queues, technical implementations, escalations, contractor relationships, capacity planning, documentation, tooling, and AI workflow automation. The role combines people management, hands-on technical problem-solving, process improvement, and cross-functional collaboration with Sales, Customer Success, Product, Engineering, and the AI Center of Excellence.Top Skills: Adobe IndesignDatadogGenerative AiGitIntercomJavaScriptJupyter NotebookLarge Language ModelsPandasPythonRest Apis
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