Director, Partner Insights

At LendingPoint, we believe that everyone deserves to feel the power of possibilities. As an online fintech company, we’ve created advanced consumer, small business, and merchant point-of-sale lending solutions to unlock access to affordable loans and empower those working to build their financial potential. By creating technology that sees your potential, we’re driving a better lending and borrowing experience by finding more reasons to say “yes.”

More than just a job, LendingPoint is an exciting career choice where you’ll bring your expertise and experience to a talented team focused on fostering positive new customer experiences that inspire loyalty.

Are we speaking about you? Then keep reading.

What You’ll Do Day to Day:

Responsible for leading the day-to-day management, relationship, project delivery and strategic planning for a group of digital partners. Accountable to assess business opportunities, drive key insights, and deliver on new growth initiatives. Effectively works cross-functionally with multiple departments (legal, product, risk, marketing, and operations) to identify growth opportunities and ensure partners have all the tools to run a successful program.

ESSENTIAL JOB FUNCTIONS:

• Manage a portfolio of 10-20 accounts to foster long-term, strategic business relationships with our partners.
• Lead discussions with partners about their needs and growth opportunities.
• Set partner growth plans, driving analytics, and delivering recommendations to current and new partners.
• Work directly with external partners to generate new leads and customers, developing marketing strategies and identifying new acquisition opportunities for personal loan product.
• Formulate strategies and initiatives to grow partner portfolio through insights and data around product, operations, marketing, customer experience and more.
• Monitor partner portfolio reporting and updates and present to pertinent committees and/or business lines, as needed.
• Responsible for key performance indicators of each partnership to ensure customer centric goals are met while maintaining profitability and efficiency.
• Advocate internally for partner needs and complete product feedback loops to help guide product roadmap direction.
• Collaborate across the organization to review, expand, and improve LendingPoint’s product and relationship with the partner.
• Maintain a strong understanding of business decisions and system changes (i.e., risk, product, operations) that affect partners.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree, preferred.
• 5+ years of experience in a client-facing role (consulting, finance, analytics, etc.)
• Proven experience managing business client relationships in a banking, technology, or marketing position
• Firm grasp on current and emerging banking and lending technologies
• Track record of successfully driving projects from end to end (from building strategy to execution)
• Ability to think critically and make solid strategic decisions to achieve business goals
• Strong interpersonal skills and ability to work in a team environment and cross-functionally

Originally posted on Himalayas