Communications & Strategy Lead
Indexed description
The ET Communications Lead and Editor-in-Chief sets the editorial direction, governance standards, and measurement strategy for communications across the Enterprise Technology (ET) organization. This role serves as the central editorial steward and operational owner for ET-wide communication channels while partnering with communicators across decentralized teams to ensure alignment, clarity, and consistency. Additionally, this position leads the adoption of modern, AI-enabled communication tools and champions best practices to maximize audience engagement across the organization.
Skills Required:
Communications, Microsoft Office, Employee Engagement, Strategic Planning
Experience Required:
Specialist
- Bachelor’s degree in Communications, Journalism, or a related field.
- 8+ years of progressive experience in corporate communications, editorial management, or internal media channels within a large, matrixed organization.
- Demonstrated experience establishing editorial guidelines, brand standards, and formal channel governance models.
- Proven track record of evaluating and optimizing multi-channel communication networks and publishing workflows.
Advanced proficiency across the Microsoft 365 suite (SharePoint, Teams, Outlook, PowerPoint, Excel, Copilot).
Hands-on experience extracting and analyzing platform analytics, e.g., SharePoint metrics, Viva Engage analytics, email campaign metrics, etc.
Familiarity with AI tools and workflow-enablement technologies, including testing, prompt refinement, and user adoption.
Communication & Influence: Exceptional editorial and written communication skills with the ability to influence cross-functional peers, challenge assumptions constructively, and present findings to senior leadership.
Organization & Autonomy: High degree of self-direction and accountability to manage publishing deadlines, maintain operational tools, and lead cross-organizational initiatives independently without direct reports.
Education Required:
Bachelor's Degree
Additional Information :
4 days on site
Key Responsibilities
- Editorial Leadership & Channel Governance Editorial Direction & Content Curation: Serve as the Editor-in-Chief for primary ET communication channels e.g., weekly newsletter, MS Teams, Viva Engage, establishing publishing schedules, curating high-impact stories, and enforcing quality, voice, and narrative standards.
AI Tool Ownership & Adoption: Own the lifecycle, iteration, and maintenance of the channel-recommendation AI assistant; actively pilot features, gather user feedback, and drive adoption among communicators across ET.
Channel Integrity & Guidance: Serve as the primary steward for channel usage, guiding communicators toward appropriate channels and maintaining firm governance when requests do not align with channel strategy.
- Analytics, Measurement & Operating Strategy End-to-End Metrics Ownership: Directly pull, validate, and analyze readership and engagement data across ET communication channels to establish a consistent, unified reporting baseline.
Channel Optimization & Alignment: Collaborate with communicators and stakeholders across ET to reduce communication noise, optimize shared publishing workflows, and improve overall alignment across distributed teams.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
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