Project Manager

Job Description

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Project Manager – Design Operations & Governance

Overview / Summary

The Project Manager will provide end-to-end program governance, translating strategy into disciplined execution across active and advanced programs. This role is responsible for establishing and maintaining development and approval workflows, program calendars, required documentation, readiness plans, and program health tracking. The individual will coordinate leadership reviews, manage follow-through on decisions, maintain program documentation, support team communications, oversee logistics, archive best practices, and provide recurring program performance reporting.

Key Responsibilities

Program Governance & Process Management

• Facilitate programs through established development and approval processes from initiation through completion.
• Schedule and lead feasibility and milestone reviews, ensuring materials are prepared and presented at required approval stages.
• Coordinate executive and leadership review meetings and track actions through closure.
• Publish and maintain workflow documentation, including required artifacts, responsibilities, and timelines.
• Track active projects and provide recurring status updates against program deliverables and schedules.
• Facilitate archiving and sharing of strategic and experience-related documentation.

Program Timing & Calendar Management

• Partner with cross-functional teams to execute program calendars and recommend schedule adjustments as needed.
• Publish and maintain property and resource planning activities.
• Track leadership reviews and proactively identify readiness requirements, including materials, properties, locations, and presentation needs.
• Maintain weekly program health reporting and status tracking across active programs.

Program Documentation & Tracking

• Create and maintain property plans, release plans, program summaries, and approval trackers.
• Develop, document, share, and archive best practices related to design and product development processes.
• Maintain accurate program records and support a centralized source of project information.

Executive & Leadership Review Support

• Develop agendas in partnership with leadership stakeholders for recurring review meetings.
• Ensure materials, properties, and logistics are prepared and coordinated for leadership reviews.
• Capture meeting notes, distribute action items, and track follow-up activities through completion.

Cross-Functional Coordination

• Serve as a liaison across design, digital product design, product development, engineering, product management, research, advanced engineering, technology, strategy, operations, and external partners.
• Maintain consistent communication across stakeholders to ensure alignment on program objectives and deliverables.
• Support resource prioritization and coordination across multiple teams and workstreams.
• Track collaboration across functional groups and ensure alignment throughout the development process.
• Identify, communicate, and track dependencies and risks to support timely delivery of program objectives.

Team Communications & Operations

• Manage recurring staff meetings, including agenda development, facilitation, and follow-up actions.
• Maintain and manage team project calendars.
• Communicate critical program and team updates to stakeholders.

Required Qualifications

• Experience managing cross-functional programs and coordinating multiple stakeholders.
• Experience supporting program governance, development processes, and approval workflows.
• Strong program planning, scheduling, tracking, and reporting capabilities.
• Experience preparing materials and coordinating executive or leadership reviews.
• Strong documentation, communication, and organizational skills.
• Ability to manage program risks, dependencies, and action-item tracking.
• Experience maintaining project documentation, trackers, calendars, and status reporting.
• Ability to collaborate effectively across design, engineering, product, operations, and external partner organizations.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.