Digital Client Manager

We are looking for a talented Digital Client Manager. In this role, you will be responsible for developing and maintaining client relationships, ensuring that our agency contributes to their business success, and that they are satisfied with our services.

Working as part of our team, your responsibilities will include:

• Collaborate with clients to develop media strategies and campaigns that meet their objectives, providing campaign updates, performance insights, and recommendations for ongoing optimization.
• Ensure smooth communication and deliverables between clients, our internal departments, and external partners such as Media service providers or Creative teams.
• Proactively propose and constantly look for new development opportunities for both clients and the agency's business.
• Understand client's goals and objectives to develop digital and/or integrated marketing strategies.
• Recommend and/or adjust an optimal mix of channels, formats, and other available solutions for the given context.
• Develop, implement, and evaluate Digital Media Plans for allocated clients, either directly or with support from other colleagues and/or internal/external departments.
• Ensure the correct implementation of the approved media plan and provide necessary information to colleagues and internal/external partners.
• Monitor and analyze campaign performance, provide regular reports to clients.
• Cultivate and maintain a culture of responsibility and inclusion that encourages engagement, development, and high performance.
• Continuously enhance skills and knowledge in the field, staying up to date with current technologies and trends in advertising.

What we can offer you:

• A supportive and collaborative culture
• An inclusive and fun workplace where supported by data and technology you can create experiences people love and actions brands’ needs.
• A constantly evolving and personalized Learning and Development program tailored to the training you need to drive your career development.
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.
• WFH 2 days per week.

If you possess a talent for cultivating significant partnerships with clients, a keen eye for identifying new opportunities, and a passion for digital marketing, we would love to hear from you.