IT Specialist - SharePoint

Requirements

Description & Requirements

SharePoint Administrator / Content Management Analyst

Key Responsibilities:

• SharePoint content management: Manage, build, and maintain sites, pages, libraries – using SharePoint best practices with metadata and overall content management standardization – with guidance.
• Information architecture : Maintain SharePoint information architecture including site hierarchy, navigation, metadata, content types, and taxonomy according to OCDIO and EPMO standard
• SharePoint user permissions: Review, maintain, and audit SharePoint permissions to ensure users have appropriate access based on their roles and responsibilities while adhering to governance standards
• SharePoint Site Architecture: Maintain SharePoint information architecture including site hierarchy, navigation, metadata, content types, and taxonomy according to OCDIO and EPMO standards
• Troubleshooting : Monitor and resolve SharePoint issues, providing timely support to minimize disruptions in service according to established SLAs
• Documentation and Training : Develop and maintain user documentation, training materials, and provide end-user training and support to facilitate effective use of SharePoint.
• System Performance Monitoring : Conduct regular audits and assessments of SharePoint usage and performance, recommending enhancements as necessary.

Essential Duties and Responsibilities:

• Manage and maintain SharePoint content (building sites, pages, libraries – using SharePoint best practices with metadata and overall content management standardization – with guidance)
• Create and manage user accounts, permissions, and access controls to safeguard sensitive information and ensure compliance with security policies.
• Monitor and resolve SharePoint issues, providing timely support to minimize disruptions in service.
• Work with cross-functional teams to design and deploy SharePoint solutions that meet business needs and enhance user experience. (New sites, pages, libraries)
• Develop and maintain user documentation, training materials, and provide end-user training and support to facilitate effective use of SharePoint.
• Conduct regular audits and assessments of SharePoint usage and performance, recommending enhancements as necessary.

Required Skills And Qualifications

• Experience : 3-5 years of experience managing SharePoint environments, including SharePoint Online and SharePoint Server.
• Technical Skills : Strong understanding of SharePoint permission, architecture, including site collections, lists, libraries, and workflows.
• Education : A bachelor’s degree in information technology, Computer Science, or a related field is commonly preferred.
• Problem-Solving Skills : Exceptional problem-solving abilities with a proactive approach to identifying and resolving issues.
• Communication Skills : Strong verbal and written communication skills to convey technical concepts to non-technical stakeholders.
• Strong organizational skills with attention to detail
• Ability to manage multipole content initiatives simultaneously
• Customer-service mindset with strong stakeholder engagement skills

Preferred

• Experience with Power Automate workflows
• Experience working in Microsoft Teams with SharePoint
• Experience supporting enterprise content governance programs
• Experience within large matrixed organizations
• Experience supporting U.S.-based stakeholders remotely until 12:00pm EST