Network Support and Automation Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Network Support and Automation Engineer

Location(s): Salt Lake City, UT

Position Summary

We are seeking a highly skilled Network Support and Automation Engineer responsible for supporting, troubleshooting, and automating enterprise and carrier-grade network environments. This role combines advanced network operations expertise with software development and automation capabilities to improve network reliability, scalability, operational efficiency, and service delivery.

The ideal candidate will possess deep networking knowledge across routing, switching, WAN, MPLS, and security technologies, along with strong scripting and programming skills in Python, Go, or similar languages. The candidate will design and implement automation solutions leveraging tools such as Ansible, Terraform, Git, and CI/CD pipelines to streamline network operations, provisioning, configuration management, compliance, and monitoring.

Key Responsibilities

Network Operations and Support

• Troubleshoot and support complex enterprise and carrier-grade network environments.
• Analyze and troubleshoot Layer 2 and Layer 3 network issues across LAN, WAN, and Datacenter infrastructures.
• Troubleshoot and configure network devices utilizing routing and switching protocols including:
• BGP
• EIGRP
• OSPF
• MPLS
• HSRP
• STP
• Multicast
• VSS
• Analyze and troubleshoot private IP/MPLS carrier networks utilizing BGP peering.
• Support sophisticated WAN architectures including Customer Edge (CE) routers, BGP routing policies, QoS configurations, and traffic engineering.
• Perform packet capture analysis and network traffic discovery to identify root causes and drive incident resolution.
• Troubleshoot network systems including:
• Routers
• Switches
• Firewalls
• Wireless Access Points
• Load Balancers
• Proxy Solutions
• Monitor network health, performance, availability, and capacity utilizing SNMP and monitoring platforms.
• Participate in 24x7 operational support and incident response activities.
• Coordinate with Datacenter technicians and external vendors to diagnose and resolve hardware-related issues including ports, cables, optics, modules, and network devices.

Network Automation and Engineering

• Design, develop, and maintain network automation frameworks to reduce manual intervention and improve operational efficiency.
• Develop and maintain automation solutions using:
• Python
• Go
• Bash/Shell Scripting
• REST APIs
• Create reusable automation workflows for:
• Configuration deployment
• Compliance validation
• Network provisioning
• Device inventory management
• Backup and recovery
• Software upgrades
• Health checks
• Implement Infrastructure as Code (IaC) solutions utilizing:
• Ansible
• Terraform
• Develop automation pipelines integrating network infrastructure with modern DevOps practices.
• Create and maintain CI/CD pipelines for automated testing, validation, deployment, and rollback of network configurations.
• Utilize Git-based version control for infrastructure code, automation scripts, and network configurations.
• Build automated compliance and configuration drift detection mechanisms.
• Integrate network tools, telemetry platforms, and APIs to improve monitoring, observability, and operational analytics.
• Develop automation dashboards and reporting systems to track network performance, incidents,... For full info follow application link.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or indi iduals with disabilities.