Production Support / AI-Forward DevOps Engineer

Job Role: Production Support / AI-Forward DevOps Engineer

Location: Phoenix, AZ

Production Support with AI-forward DevOps Engineer

Resources Required

Support for Run-the-Bank (RTB) operations across the Lending Segment

Focus on both production operations and engineering enablement initiatives

Core Experience Required

Candidates should have strong hands-on experience in:

Production Support & ITIL Operations

Incident Management

Problem Management

Vulnerability Management

Change & Release Management

Production Monitoring & Troubleshooting

Batch & File Processing Support

Root Cause Analysis (RCA)

Environment & Deployment Management

API Integration & Support

Identity & Access Management (IAM)

Access management

Certificates

Privileged access management

Disaster Recovery Planning & Execution

Platform Reliability & Service Availability

CI/CD Pipeline Implementation & Support

Cloud Platform Administration

Infrastructure-as-Code (IaC)

Scripting & Automation

Python

PowerShell

Observability & Monitoring

Security Remediation

Compliance & Governance

Operational Automation Engineering

Primary Objective