CloudOps Engineer

About Paysafe

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

Hybrid model: 3 days per week in the office + 2 days remote.

Important: CV must be submitted in English.

Objective

Provide continuous support in the administration and optimization of the product’s cloud‑based technology platform, ensuring its proper performance and security, managing incidents and end‑user requests, and implementing continuous improvements through process automation.

Essential Duties And Responsibilities

• Continuously assess the product’s cloud technology infrastructure. Properly manage and size infrastructure and/or core services to ensure high availability and appropriate performance levels.
• Continuously monitor the platform’s performance and security. Perform ongoing monitoring of hosts, services, and/or applications through automated tools and alerts to prevent and resolve incidents.
• Configure the product’s core technology platform. Ensure optimal configuration of servers, processes, network services, and security within the cloud platform, with ongoing supervision.
• Design and deploy cloud infrastructure in an automated manner. Implement Infrastructure as Code (IaC) to improve operational processes.
• Support infrastructure documentation management. Keep internal documentation up to date (procedures, manuals, infrastructure or architecture diagrams, etc.) and maintain the service inventory to ensure a solid knowledge base and generate required reports.
• Automate processes and procedures. Develop automated applications and/or routines to facilitate application/software deployments by the development team, as well as access to and usage of platform resources by users.
• Provide support and collaboration with other areas and teams. Act as a liaison with other technical teams and assist in the joint execution of their projects.

• Degree in Systems Engineering, Computer Science, Information Technology, or related fields. Proven experience of more than 3 years as a Systems Administrator, SRE (Site Reliability Engineer), or similar roles.
• Experience in Payment Services, eCommerce, or Electronic Channels is considered a plus.
• Knowledge of Amazon Web Services (AWS), Windows and Linux servers, databases (SQL Server, PostgreSQL, MySQL), infrastructure automation (Linux Bash/Shell scripting, PowerShell), Infrastructure as Code tools (Terraform, AWS CloudFormation), container management software (Docker, Kubernetes), CI/CD deployment and integration tools (GitLab, CI/CD pipelines), and ticket management systems (Zendesk, ServiceNow) is considered a plus but not mandatory.
• Strong communication, interpersonal, and governance skills.
• Ability to work in a team and under pressure.
• Intermediate to advanced English proficiency.

• Professional growth: We offer continuous learning and development opportunities to help you advance your career in the dynamic world of online payments.
• Employee benefits: Competitive salary plus private health insurance, cancer insurance, life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer schedule (December–March), birthday leave, and more.
• Work‑life balance: We are committed to fostering a flexible and balanced work environment, allowing you to thrive both professionally and personally.

Paysafe is an equal opportunity employer and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require a reasonable accommodation, please let us know — we will be happy to assist you and look forward to hearing from you.