Systems Engineer II

Shamrock Trading Corporation is a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.

Shamrock’s mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park!

Why You’ll Love Working Here

Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America’s 2025 “Most Loved Workplaces” by Newsweek.

Benefits

At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:

• Training and Development: Ongoing training and professional development opportunities
• Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
• Financial: Generous company 401(k) contributions and employee stock ownership after one year
• Work-Life Balance: Competitive PTO and fully paid time off opportunities to volunteer within your community

Shamrock is looking for a Systems Engineer II with the ability and drive to maintain both on-premises and public cloud systems infrastructure components. The ideal candidate will have an automation-first mindset, strong customer service skills, the capability to learn new skills quickly, and the ability to work across other areas as needed. The ability to handle change and the propensity for knowledge gathering and sharing is necessary.

What You’ll Do

• Serves as an escalation point for Support Services to resolve Systems tickets in Jira.
• Assist the team in deploying and proactively maintaining cloud, on-premises systems and related technologies using Infrastructure-as-Code principles to ensure maximum uptime and security.
• Perform troubleshooting to resolve escalated technical issues of affected equipment.
• Work effectively with other teams within the Technology department and 3rd party vendors.
• Take part in technical project planning and ensure milestones/tasks are completed on time.
• Provide peer review for change requests ensuring they meet our technical standards.
• Efficiently prioritize triage issues; perform root cause analysis.
• Take the initiative to improve our operations and stay educated on the latest relevant technologies.
• Implement automations to improve engineer and end-user efficiency.
• Consistently follow organizational policies, such as access, change, incident, and problem management.
• Take part in the development of technical processes and documentation.
• Participate in an on-call rotation and be onsite as needed.

• BA/BS degree in a technical field or evidence of exceptional ability.
• 3+ years of experience working with Windows Server operating systems.
• 3+ years of experience in Active Directory administration and troubleshooting.
• 3+ years of experience working in a production datacenter.
• 1+ years of experience deploying and administering production systems in AWS.
• 1+ years of experience with Linux operating systems.
• Proven production experience with VMWare patching and administration.
• Proven Production experience working within systems monitoring solutions.
• Ability to automate tasks via PowerShell.
• Ability to communicate clearly, verbally and in writing.
• Must possess a passion for technology and take initiative to stay educated on the latest and most relevant technologies and methodologies.
• Must possess initiative and analytical skills to resolve issues before they become critical.
• Must possess strong people skills and the ability to work as a team member, collaborating and partnering with team members to address issues.
• Must be self-motivated, able to respond quickly when on-call, and willing to work outside the core area.

• Production experience with Nutanix.
• Experience with Infrastructure-as-Code (Terraform).
• Experience with Git.

We’re so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today.

Having trouble submitting your application? Contact us at [email protected] for support.