Senior Customer Success Manager (AEC)

Unanet Senior Customer Success Manager (AEC) YesterdaySaved Remote United States 94K-110K Annually Senior level 94K-110K Annually Senior levelEnterprise Web • Fintech • Marketing Tech • SoftwareManage a portfolio of mid-market B2B SaaS customers, driving adoption, retention, renewals, expansion, and measurable business outcomes. Build executive relationships, create strategic account success plans, monitor customer health, lead executive business reviews, identify risks and growth opportunities, and collaborate cross-functionally with Sales, Product, Support, Professional Services, Finance, and Marketing. Serve as the customer advocate and trusted strategic advisor.Top Skills: B2B SaasChurnzeroCRMErpGainsightSalesforceUnanet