Part-Time Customer Retention Representative -AM Shift (Remote)

Globe Life Part-Time Customer Retention Representative -AM Shift (Remote) 51 Minutes AgoSaved Remote USA Entry level Entry levelInsurance • Financial ServicesHandles inbound cancellation calls and outbound lapse-recovery contacts for life insurance policyholders. The representative assesses customer needs, explains policy options, recommends coverage or payment solutions, documents interactions, maintains product knowledge, and meets contact-center KPIs for retention, call quality, resolution, attendance, and productivity. This is a remote, part-time Monday–Friday role requiring strong communication, customer service, and problem-solving skills.Top Skills: ExcelMicrosoft OutlookMicrosoft Word