IT Systems Analyst, Engineering Support

Applied Materials IT Systems Analyst, Engineering Support 3 Hours AgoSaved In-Office Billerica, MA, USA 100K-138K Annually Entry level 100K-138K Annually Entry levelArtificial Intelligence • Semiconductor • ManufacturingProvides IT infrastructure support for engineering and business customers, including patching, upgrades, scheduled maintenance, complex changes, incident escalation, outage response, and root-cause analysis. Maintains service-level agreements and customer satisfaction while following service management and change-control procedures. Supports SolidWorks PDM Vault and Teamcenter systems, advises on preventative actions, and may lead small projects or assist less experienced colleagues.Top Skills: Change ManagementIt InfrastructurePatch ManagementSolidworks Pdm VaultTeamcenter