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Grainger Builtin · Indexed 2026-09-25

Jr. Support Technician

Santa Ana, CA, USA

Builtin
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Indexed description

Grainger Jr. Support Technician YesterdaySaved Hybrid Santa Ana, CA, USA 20-38 Hourly Junior 20-38 Hourly JunioreCommerce • Information Technology • Retail • IndustrialProvides onsite technical support to end users by handling inquiries, diagnosing and resolving technical issues, documenting bug reproduction steps, researching solutions, and escalating problems when needed. Reviews transactions, annotates data, follows standardized support processes, performs customer callbacks, maintains current system knowledge, and supports documentation, deployment preparation, and process consistency.Top Skills: Application Log ReviewAutomated Call Distribution Phone SoftwareBug Reproduction DocumentationCisco CcnaComptia A+

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