Field Account Manager, Office-Based in Milwaukee or De Pere, WI

Optum Field Account Manager, Office-Based in Milwaukee or De Pere, WI YesterdaySaved In-Office Milwaukee, WI, USA 22-48 Hourly Junior 22-48 Hourly JuniorArtificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • AnalyticsOwns the field-level service experience for UnitedHealthcare employer customers by coordinating issue resolution, managing customer and broker relationships, leading benefit education and open enrollment sessions, promoting digital tool adoption, monitoring service trends, and supporting customer satisfaction, retention, renewals, and implementations. The role is office-based in Milwaukee or De Pere, Wisconsin, with up to 25% travel.Top Skills: Digital Id CardsEmployer PortalsMember Self-Service ToolsExcelMicrosoft PowerpointMicrosoft WordMyuhc.Com