Technical Support Engineer, Application Performance
Indexed description
Cloudflare Technical Support Engineer, Application Performance Reposted YesterdaySaved Hybrid Austin, TX, USA Mid level Mid levelCloud • Information Technology • Security • Software • CybersecurityProvide technical support to Cloudflare customers through chat, email, and phone. Troubleshoot Internet, networking, and application performance issues with senior engineers; manage support tickets; test releases; report bugs; update documentation and AI conversational workflows; and provide product feedback. The role requires expertise in Internet protocols, Linux command-line tools, web servers, scripting, and related networking technologies.Top Skills: ApacheApplication FirewallsBashBgpCachingCloudflareCurlDigDnsGitGre TunnelsHttp Reverse ProxyingHttp/HttpsIisJavaScriptLinuxLoad BalancingNetwork FirewallsNginxOpensslOsi ModelPythonSsl/TlsTraceroute
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