Senior Customer Experience Manager

Artera Senior Customer Experience Manager 5 Minutes AgoSaved Easy Apply In-Office 3 Locations Easy Apply 88K-129K Annually Senior level 88K-129K Annually Senior levelHealthtech • Sales • Software • Analytics • Conversational AIOwns 50–60 healthcare SaaS accounts end to end, including implementation, adoption, renewals, expansion, executive business reviews, and proactive churn prevention. The role manages project timelines, coordinates internal teams, presents ROI and workflow outcomes to C-suite stakeholders, partners with sales, uses AI tools daily, and travels approximately 25% to customer meetings and go-lives.Top Skills: Ai ToolsAthenaoneEcwEhrNextgenSaaS