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HDB Financial Services Ltd. Linkedin · Posted 3mo ago

Assistant Manager - Application

India

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Indexed description

Job Role

  • Be responsible for production support & release management for application assigned - SRE C1 - Disaster Recovery : DR Activities.
  • Should ensure high availability, resilience, incident management, DR readiness, and operational excellence across production environments.
  • Should possess excellent troubleshooting and analytical skills.

Key Responsibilities

  • Disaster Recovery (DR) Management
    • Lead end-to-end DR drills, failover, fallback, and BCP activities for critical applications and infrastructure.
    • Coordinate with application, database, network, cloud, security, and vendor teams during DR exercises.
    • Prepare DR Runbooks, recovery procedures, RCA reports, and audit documentation.
    • Ensure DR compliance with regulatory and internal governance requirements.
    • Validate RPO/RTO adherence and recommend resilience improvements.
    • Conduct periodic DR readiness reviews and gap assessments.
    • Ensuring the robust replication between primary & secondary sites.
    • Oversee daily backup(s).
  • Reliability Engineering
    • Improve system reliability, uptime, scalability, and operational efficiency.
    • Implement SRE best practices including SLI/SLO/SLA management.
    • Support release management, deployment validation, and change activities.
    • Collaborate with DevOps, Infra, Security, and Application teams for platform stability.
    • Participate in on-call support and critical incident handling.
  • Other Key Responsibilities
    • Provide regular updates on application health and incidents.
    • Support reporting to senior managers and business stakeholders.
    • Coordinate with DevOps, infrastructure, security, DBA & application teams
    • Participate in release management and deployment activities
    • Prepare RCA, SOP, KT, and operational documentation
    • Support audits, compliance, and governance requirements
    • Track resolution of all open issues, be part of the solutioning team for war room / discussions
    • Manage audit queries related to Production environment
Mandatory Skills Required

  • Must have participate/conduct DR Planning of overall 5 years experience with at least 2+ years in Application/site level as RBI guidelines and orchestrated entire DR activities every year for minimum 15 to 20 applications.
  • Strong understanding of SRE, Production Support, and DR/BCP concepts.
  • Experience with Linux/Unix and Windows production environments.
  • Ability to work in rotational shifts/on-call support
  • Leadership and team coordination skills
  • Strong analytical and troubleshooting skills.
  • Experience in BFSI production environments with 24x7 support model.
  • Good understanding of ITIL processes (Incident, Problem, Change, Release).
  • Exposure to InfoSec, compliance, and audit requirements.
  • Excellent stakeholder coordination and communication skills.

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
  • Certifications in DR/BCP, ITIL are preferred.
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