Release Manager (MMIS)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About The Role

Conduent is seeking a Release Manager to develop and maintain release schedules to track scheduled deployments, maintenance windows, dependencies, and risks

This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.

General Responsibilities

• Develop and maintain release schedules to track scheduled deployments, maintenance windows, dependencies, and risks
• Obtain Agency approvals before any functionality is released to environments
• Align release management processes with ITIL 4 best practices focusing on efficiency, automation, and service value delivery
• Participate in ECCB and ECAB to coordinate release activities with the Agency and Modules to ensure interoperability between systems
• Establish a structured release process that aligns with Medicaid governance policies
• Maintain a Release Listing Document that tracks all planned, in progress, and completed releases
• Coordinate with development, QA, operations and business teams
• Define release scope, objectives, and timelines
• Oversee the release deployment process, ensuring all pre-release steps are complete (i.e., testing production validation)
• Develop and enforce rollback plans and contingency strategies in case of release failures
• Ensure smooth transitions between development, testing, and production environments
• Act as a liaison between technical teams and business stakeholders
• Act as the primary point of contact for all release related activity4
• Develop reports providing visibility into timelines, status, and quality of releases

Minimum Experience And Qualifications

• Five (5) years of work experience managing New Product releases or related experience
• Two (2) years of work with Change Management, Incidents, and CAB processes and procedures
• Working knowledge of deployment strategies and executing release windows and cycles
• Working knowledge of IT best practices, policies and regulations, software development lifecycle, and ITIL Release Management Methodology
• Working knowledge of Risk Management and Mitigation
• Bachelor’s degree in computer science, computer information systems, or related field

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Onsite Work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support for our clients and help you grow in your career.

Working For You

Perks and rewards designed for you:

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250 - $125,000.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.