Enterprise Customer Success Manager

Lansweeper Enterprise Customer Success Manager 6 Hours AgoSaved Hybrid Austin, TX, USA 83K-135K Annually Senior level 83K-135K Annually Senior levelCloud • Information Technology • Software • CybersecurityOwn strategic relationships with Lansweeper’s largest enterprise customers from onboarding through renewal and expansion. Build outcome-based success plans, lead executive QBRs and EBRs, quantify ROI, monitor health and usage signals, manage escalations, and identify expansion opportunities. The role partners closely with Sales, Account Management, Product, Support, and Engineering while using AI and customer success tools to improve account planning, risk detection, and customer outcomes.Top Skills: ChatgptCloudConfluenceCrm PlatformsCybersecurityGainsightGainsight AiIt OperationsJIRAMicrosoft CopilotSaaS