IT System Engineer

Brief Description

Job Title:

System Engineer

Department

Information Technology

Reports To

Juan Norton

Employment Type

Full-time

About Precision IO Group

Precision IO Group is a newly formed entity created through the combination of Quantum Surgical and NeuWave Medical --- bringing together complementary technologies, expertise, and global capabilities in interventional oncology. The Group is dedicated to advancing cutting-edge innovation that empowers physicians to deliver precise, minimally invasive cancer treatments and improve outcomes for cancer patients. By integrating robotics, AI and enabling remote procedures, the Precision IO Group aims to transform the standard of care in tumor ablation and interventional oncology procedures.

Dedicated to elevating interventional oncology programs and outcomes, Quantum Surgical and NeuWave Medical integrate advanced robotic guidance with precision microwave ablation, empowering physicians to treat more challenging lesions for more patients with consistent, evidence-backed solutions.

Position Summary

We are seeking an experienced System Engineer to join our IT organization during a critical period of enterprise transformation. As PIO consolidates dual IT environments (NeuWave and Quantum Surgical tenants) into a unified global infrastructure, you will design, implement, and maintain cloud platforms, on-premises systems, and hybrid infrastructure supporting manufacturing, quality systems, ERP, and enterprise collaboration tools across US and international facilities. You will work alongside our team to modernize our infrastructure stack, support Microsoft 365 tenant consolidation, and ensure compliance with FDA, ISO 27001, and EU regulatory requirements. This role offers the opportunity to shape PIO's IT foundation as we scale and integrate two medtech organizations.

Key Accountabilities

• Design, deploy, and manage cloud infrastructure (Microsoft Azure, AWS) and on-premises virtualization platforms to support enterprise applications (Salesforce, NetSuite, ComplianceQuest,and more)
• Lead Microsoft 365 tenant consolidation and Azure AD/Entra ID configuration, including SSO, MFA, conditional access, and governance across geographically distributed teams
• Architect and implement hybrid networking solutions connecting Madison (NeuWave), and Montpellier (Quantum) facilities with redundancy and business continuity
• Establish security frameworks aligned with FDA 21 CFR Part 11, ISO 13485, ISO 27001, GDPR, and HIPAA requirements
• Develop disaster recovery and business continuity plans; perform capacity planning and infrastructure optimization
• Collaborate with vendor partners to deliver infrastructure services and support 24/7 global operations
• Mentor Level 1 and Level 2 IT staff on infrastructure best practices, troubleshooting, and regulatory compliance
• Develop technical documentation, runbooks, and disaster recovery procedures aligned with NIST and ISO standards
• Participate in change management and infrastructure review cycles; recommend technology roadmap improvements

Education, Experience & Skills

• Bachelor's degree in Computer Science, Information Technology, or related engineering field.
• 7–10+ years of systems engineering, infrastructure engineering, or cloud architecture experience in enterprise environments
• Expert proficiency with Microsoft Azure, Azure Stack, or Hyper-V; hands-on experience managing large-scale cloud migrations
• Advanced experience with Microsoft 365, Exchange Online, SharePoint Online, and Azure AD (Entra ID) administration and governance
• Strong networking fundamentals: TCP/IP, DNS, VPN, SD-WAN, network segmentation, and firewall configuration
• Experience with disaster recovery and business continuity planning; knowledge of RPO/RTO concepts and failover testing
• Excellent troubleshooting, documentation, and communication skills; ability to work cross-functionally with business and IT stakeholders
• Preferred: Experience managing global IT infrastructure; background in regulated industries (medtech, pharma, biotech).

Physical Requirements

• Ability to sit for extended periods and use a computer workstation
• Ability to lift and carry IT equipment and networking hardware up to 50 pounds
• Willingness to travel to other facilities for infrastructure assessments, disaster recovery testing, or maintenance windows

Travel Requirements

Up to 15% travel required (domestic/international as applicable)

Location

This position will be based in Madison, Wisconsin at the NeuWave Medical facility.

Equal Opportunity Employer

Precision IO Group is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.