Director of IT Services - Need Only Locals to Mississippi

Job Title: Director of IT Services - MS – Medicaid (165756)

Location: Walter Sillers Building, 550 High Street, Jackson, MS 39201 (100% ONSITE)

Duration: 12 Months Contract with possibility to Extension

Job Description:

Contractor will be required to work Monday through Friday for the duration of the contract. Work must be

done during the normal Medicaid work hours of 8AM- 5PM CS

The contractor shall be available for after-hours support during major incidents, planned maintenance windows, and critical system events. Response time shall not exceed thirty (30) minutes for critical severity incidents.

Required Skills/Experience

Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will

NOT be presented to the manager for consideration.

The successful resource will have five or more years of experience with the following skills:

Requirement Qualification

10+ Years Experience with progressive information technology, including significant experience managing enterprise IT operations and infrastructure.

8+ Years Experience in leadership or management, including direct supervision of technical teams, managers, engineers, and support personnel.

2 Years Demonstrated experience managing enterprise cloud environments, with specific experience in Amazon Web Services (AWS) including

EC2, S3, IAM, VPC, CloudWatch, and Landing Zone architectures.

2 Years Strong understanding of enterprise networking, including LAN/WAN, DNS, load balancing, wireless infrastructure, and telecommunications.

2 Years Experience with enterprise monitoring and observability platforms.

2 Years Experience managing IT service desk operations, including service-

level management, incident management, and customer satisfaction measurement.

2 Years Experience with IT vendor management, contract oversight, SOW development, and procurement support.

2 Years Experience managing data protection and backup solutions.

2 Years Strong understanding of cybersecurity principles, compliance frameworks, and IT governance in a regulated environment.

2 Years Excellent written and verbal communication skills, including the ability

to translate technical issues into business-level communications for executive audiences.

Bachelors or Higher Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field; or equivalent work experience.