Cloud and Infrastructure Engineer

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from ideas to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

The Engineer: Cloud and Infrastructure Architecture, will focus on cloud adoption initiatives, designing and implementing cloud-based and future solutions, and managing cloud and on-premise infrastructure services. Acting as an escalation point for IT Operations, on more technical and challenging issues that may arise.

Responsibilities

Responsibilities

Essential Functions:

• Ensures efficient functioning of data storage and processing functions in accordance with the firms security policies and best practices in cloud security
• Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design
• Identifies, analyzes, and resolves legacy and cloud infrastructure vulnerabilities and deployment issues
• Implement and manage cloud environments in accordance with company security guidelines
• Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary
• Responsible for optimizing the use of cloud resources to help the company balance performance with costs.
• Responsible for assessing current technologies and preparing for cloud transformation, working with the Platform Engineering team
• Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity
• Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures
• Develops, maintains and documents infrastructure best practices, guidelines, and guardrails for on-premise and cloud technologies
• Develops and deploys modular cloud-based systems
• Working with the Platform Engineering team, provide automation enhancements to help keep the environment consistent, ease large tasks, ensure compliance, and helps with life cycle management
• Works with vendor partners to test and benchmark new infrastructure solutions. Provides findings to Infrastructure Architects team and appropriate levels of management
• Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes
• Ensures optimization of architecture is accessed before, during and after cloud migrations
• Ensures vendors provide proper levels of support, maintain SLA’s and provide root cause analysis for escalated issues
• Works with application and Infrastructure teams, to ensure both new and existing systems follow BC/DR guidelines, have documented plans, and are tested and reviewed on an agreed basis
• Ensures all team, departmental and firm policies and procedures are adhered to, including change management and service continuity
• Completes all administrative tasks, i.e., (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time
• Fosters trust and builds relationships with the other Information Technology teams both globally and within the region
• Acts as an escalation point for the IT Operations team
• Performs other duties as assigned or required to meet Firm goals and objectives

Qualifications, Experience and Personal Attributes

Education/professional experience:

• Bachelor’s degree in Computer Sciences, Information Technology or related field. A combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
• Minimum of 5 years of related experience, required
• Microsoft Azure Certifications, preferred
• Prior experience in on-premise to cloud transformation
• Prior experience working in a global environment, preferred.

Technical Skills:

• Private cloud datacentre, including VMware, Cisco UCS, Dell EMC, required
• Private cloud networking, including Cisco ACI, F5 load balancing, Palo Alto firewall, SDWAN, required
• Knowledge of Information Security best practices, required
• Experience automating into public cloud providers, required
• Assessing cloud environments for drift and misconfiguration and remediation workflows implementation via automation, required
• Experience with Microsoft Azure, required
• Experience with Azure Migrate
• Windows Server and associated infrastructure (e.g. AD), preferred
• Linux, preferred
• PowerShell, preferred
• Kubernetes, preferred
• Terraform, preferred

Performance Traits:

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure, meet deadlines with shifting priorities
• Ability to collaborate with multidisciplinary teams of business analysts, developers, data scientists, and subject-matter experts
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs and exercise independent judgment
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Exercises solid strategic thinking and problem-solving skills
• Comfortable working to Agile methodologies
• Committed to continued advancement
• Resilient and able to handle setbacks
• Commitment to process improvement
• Familiarity with established project management and other structured operational practices
• High level of discretion, comfortable handling sensitive information and maintaining confidentiality
• Willingness to challenge the status quo