Mortgage Single Point of Contact Relationship Sr Specialist

Citizens Mortgage Single Point of Contact Relationship Sr Specialist 11 Minutes AgoSaved In-Office Irving, TX, USA Senior level Senior levelDigital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • AutomationServes as the primary contact for mortgage borrowers navigating default, loss mitigation, foreclosure, and bankruptcy. Reviews documentation, discusses financial hardship and repayment options, communicates decisions, coordinates with internal mortgage teams, collaborates with investors and third parties, resolves borrower issues, and ensures compliance with investor and regulatory requirements.Top Skills: Artificial IntelligenceBlack Knight (Bkfs)Digital Phone SystemsMortgage Servicing Platforms