Customer Success Manager II, Enterprise

Braze Customer Success Manager II, Enterprise 29 Minutes AgoSaved Easy Apply Hybrid New York City, NY, USA Easy Apply 95K-120K Annually Mid level 95K-120K Annually Mid levelMarketing Tech • Mobile • SoftwareManage enterprise customer relationships, renewals, retention, product adoption, and account health. Serve as a trusted advisor, create success plans, provide strategic guidance and training, coordinate cross-functional support, gather product feedback, identify upsell opportunities, and conduct regular customer reviews. The role partners with account executives and onboarding teams and may require onsite customer engagement and international travel.Top Skills: APIsDirect MarketingHTMLMarketing AnalyticsMarketing AutomationMobileSaaS