Customer Success Manager II, Enterprise

Braze Customer Success Manager II, Enterprise 29 Minutes AgoSaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 95K-120K Annually Mid level 95K-120K Annually Mid levelMarketing Tech • Mobile • SoftwareManage enterprise customer relationships, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, advocacy, and expansion through success plans, strategic guidance, training, usage analysis, and executive business reviews. Coordinate with Account Executives, onboarding, support, industry solutions, and deliverability teams. Gather customer feedback, identify account risks and opportunities, and help sophisticated clients maximize the Braze platform.Top Skills: APIsHTMLMarketing AnalyticsMarketing AutomationSaaS