Customer Success Director, Customer Data Platform (CDP)
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Rokt Customer Success Director, Customer Data Platform (CDP) 6 Hours AgoSaved In-Office New York, NY, USA 165K-390K Annually Senior level 165K-390K Annually Senior levelArtificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • AutomationManage strategic enterprise customer relationships for mParticle’s CDP, serving as a trusted advisor to global Fortune 50–500 brands. Develop success plans, drive platform adoption, expansion, retention, and measurable business outcomes. Lead executive stakeholder engagement and QBRs, monitor customer health, and collaborate with Solutions, Sales, and Product teams. Provide platform guidance, influence product direction through customer feedback, and use AI and automation to improve account intelligence, planning, and customer outcomes.Top Skills: AIAutomation ToolsCustomer Data Platform (Cdp)Machine LearningMparticleSaaS
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