Manager, Customer Success (Bellevue, WA / Chicago, IL)

LogicGate Manager, Customer Success (Bellevue, WA / Chicago, IL) 3 Hours AgoSaved Easy Apply In-Office 2 Locations Easy Apply 115K-140K Annually Senior level 115K-140K Annually Senior levelCloud • Information Technology • Security • SoftwareLeads and coaches Customer Success Managers across the U.S. and U.K., overseeing enterprise renewals, retention, expansion, forecasting, and churn mitigation. Supports escalations, executive account engagement, customer value realization, and cross-functional collaboration with Sales, Product, and Services. Develops customer success playbooks, drives AI adoption, aligns team goals, and participates in hiring, performance management, and career development. Requires up to 50% travel and hybrid availability in Chicago or Bellevue.Top Skills: AIGenerative AiGoogle SuiteGrcLatticeLow-Code/No-Code SaasOkr FrameworkPlanhatRisk CloudSalesforceSlack