Revenues & Welfare Applications Lead - Welfare

• Directorate: Corporate Resources
• Pay Level: 8, £49,868 - £55,273 (Fully inclusive of Local Weighting Allowance)
• Contract Type: Permanent
• Working Hours: 37 hours per week
• Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
• DBS requirement: Basic

Interviews will be held week commencing 12th October 2026

What You’ll Be Doing

As the Revenues & Welfare Applications Lead - Welfare, you will play a key role in maintaining, developing and supporting the Council's core Revenues and Welfare systems, ensuring they remain secure, efficient and fit for purpose. Working closely with the Revenues and Welfare Systems & Control Manager, you will provide expert technical leadership for Welfare-related system developments while supporting wider Revenues functions as required.

You will lead on the administration, configuration and optimisation of MRI (formerly Capita) and Civica360 systems, manage system upgrades and interfaces, develop reports and SQL queries, investigate and resolve complex issues, and support major projects such as annual billing and year-end processes.

This is an excellent opportunity for an experienced systems professional who enjoys using technology, data and innovation to improve services for residents and support critical council functions.

Our Council

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What We Offer

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a Competitive Salary, We Provide

• 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years’ service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: [email protected].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Follow the link HERE to learn more.

Right To Work And Checks

Applicants must have the right to work in the UK. If you require sponsorship, please note that we are unable to provide visa sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

How We Recruit At Slough Borough Council 

Our 8 Core Skills ⭐

At Slough Borough Council, we are moving Forward Together. Our core skills reflect what we value and will form part of your interview.

Click here to find out more - How we recruit | Slough Borough Council🔍

How To Apply

Please click on the Apply button below to submit your application.

We look forward to hearing from you!

Join Slough Borough Council and help accelerate our transformation and growth.

The Council reserves the right to close adverts early should we receive a number of suitable applications.

Join Slough Borough Council – Move Forward Together!