Customer Relations Specialist III, PSA (temp to hire)

Collectors Customer Relations Specialist III, PSA (temp to hire) YesterdaySaved In-Office Jersey City, NJ, USA 25-25 Hourly Mid level 25-25 Hourly Mid levelConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsHandles customer inquiries, resolutions, adjustments, claims, and account support for PSA. Collaborates with Operations and other departments, investigates issues, provides accurate information, updates order spreadsheets, and escalates unresolved matters. Requires strong communication, listening, empathy, organization, problem-solving, and customer relations skills. This is a full-time onsite role in Jersey City, New Jersey, working Monday through Friday from 3:00 p.m. to 11:30 p.m.Top Skills: Google WorkspaceSalesforce