Customer Relations Specilaist II, PSA (temp to hire)

Collectors Customer Relations Specilaist II, PSA (temp to hire) YesterdaySaved In-Office Jersey City, NJ, USA 23-23 Hourly Junior 23-23 Hourly JuniorConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsProvides onsite customer support for PSA by resolving inquiries, processing account adjustments, investigating issues, updating order spreadsheets, and escalating unresolved matters. Collaborates with Operations and other departments to deliver accurate solutions, de-escalate concerns, and maintain strong customer relationships. Requires excellent communication, listening, problem-solving, organization, and attention to detail. The role is full-time, Monday through Friday, 3:00–11:30 p.m., and may involve lifting materials up to 40 pounds.Top Skills: Google WorkspaceSalesforce