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Tata Consultancy Services Linkedin · Posted 17d ago

Technical Lead Integration

Murray

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Job Description

Must Have Technical/Functional Skills

  • Strong experience in EDI Integration Support (ANSI X12, Retail Transactions).
  • Experience supporting API-based integrations and partner onboarding.
  • Expertise in integration lifecycle management including onboarding, testing, deployment validation, and production support.
  • Strong troubleshooting and root-cause analysis skills.
  • Experience working with retail supply chain, order management, inventory, and partner ecosystems.
  • Excellent stakeholder communication and vendor management skills.
  • Ability to work in a fast-paced production support environment.

Roles & Responsibilities

  • L1/L2 support for partner integrations leveraging EDI and API technologies.
  • Monitor, troubleshoot, and resolve integration issues across business partners and third-party vendors.
  • Manage EDI transaction processing, exception handling, and error resolution.
  • Perform order resend processing and ensure successful transaction completion.
  • Investigate and resolve inventory feed and data synchronization issues.
  • Support third-party partner onboarding, testing, certification, and go-live activities.
  • Manage API credentials, security tokens, and authentication-related issues.
  • Coordinate IP whitelisting and access control requests with internal and external stakeholders.
  • Document integration workflows, support procedures, troubleshooting guides, and operational runbooks.
  • Work closely with business teams, vendors, and technology teams to ensure seamless support operations.
  • Mentor and train offshore support resources to enhance team capability and service continuity.

TCS Employee Benefits Summary

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range-$100,000-$118,000 a year

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