Remote Response Associate, Roadside Assistance (CSR)

Agero Remote Response Associate, Roadside Assistance (CSR) An Hour AgoSaved Easy Apply Remote or Hybrid Virginia, USA Easy Apply 16-16 Hourly Junior 16-16 Hourly JuniorAutomotive • Big Data • Insurance • Software • TransportationProvide real-time inbound customer support for roadside emergencies, gather location and vehicle details, dispatch tow and service providers, de-escalate stressful situations, document calls, and track service progress using multiple digital tools. The role requires reliable full-time schedule adherence, weekend and holiday availability, remote collaboration, and a dedicated home workspace meeting strict technology and internet requirements.Top Skills: CRMDispatch SoftwareGmailGoogle ChatGoogle ChromeGoogle DocsGoogle MapsGoogle SheetsGoogle WorkspaceHarverMozilla FirefoxSwoopWindows 11Zoom