Senior Staff Software Engineer - Agentic AI

ServiceNow Senior Staff Software Engineer - Agentic AI An Hour AgoSaved Hybrid Santa Clara, CA, USA Senior level Senior levelArtificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • AutomationDefines technical vision and architecture for AI-native and cloud-native platforms. Leads large-scale AI/ML systems, LLM agents, retrieval pipelines, evaluation frameworks, monitoring, security, responsible AI, and ServiceNow integrations. Influences organization-wide strategy, mentors senior engineers and leaders, drives architectural standards, resolves critical incidents, supports strategic customers, and guides platform adoption. Requires exceptional technical leadership across distributed systems, cloud infrastructure, AI services, and ServiceNow development.Top Skills: Agent DesignAi/MlAWSAzureCloud ComputingContainersDistributed SystemsEmbedding SystemsGCPGlidescriptInfrastructure-As-CodeJavaJavaScriptKubernetesLlmsManaged Ai ServicesMicroservicesPlatform ApisPrompt EngineeringPythonRetrieval-Augmented Generation (Rag)ServicenowVector Databases