Enterprise Customer Success Manager

Imprivata Enterprise Customer Success Manager YesterdaySaved Remote or Hybrid United States 136K-166K Annually Senior level 136K-166K Annually Senior levelHealthtech • Information Technology • Security • Software • CybersecurityManage strategic enterprise customer accounts by driving product adoption, value realization, satisfaction, renewals, and expansion. Develop success and account plans, lead executive business reviews, coordinate cross-functional resources, resolve complex customer challenges, and communicate customer insights to leadership. Maintain account health data in Gainsight, create customer advocacy content, and leverage AI-enabled solutions to improve customer success workflows. The role is remote in the United States with travel up to 40%.Top Skills: Gainsight