Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Genesys Contact Center QM

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies, ensuring the delivery of scalable and efficient software that meets unique business requirements. Your role is dynamic, requiring adaptability and continuous innovation to enhance system performance and functionality.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand project requirements and translate them into effective software solutions.
• Maintain and update existing software components to improve reliability and performance.
• Document development processes and code changes to support knowledge sharing and future maintenance.
• Assist junior team members by providing guidance and support to foster their professional growth.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Genesys Contact Center QM.
• Strong knowledge of software development life cycle and agile methodologies.
• Experience in designing and implementing scalable software components.
• Ability to troubleshoot and resolve complex technical issues efficiently.
• Familiarity with integration of software modules and system components.
• Good communication skills to effectively collaborate within diverse teams.

Additional Information:

• The candidate should have minimum 3 years of experience in Genesys Contact Center QM.
• This position is based at our CODC1A - SEZ location.
• A 15 years full time education is required.