Technology Support Associate

CrowdStrike Technology Support Associate 15 Minutes AgoSaved Hybrid Austin, TX, USA 70K-95K Annually Entry level 70K-95K Annually Entry levelCloud • Computer Vision • Information Technology • Sales • Security • CybersecurityProvides front-line IT service desk support for internal users, troubleshooting hardware, software, network, access, and peripheral issues. Documents incidents, maintains knowledge resources, prepares new-hire hardware, supports orientations and audiovisual equipment, and follows ITIL and security practices. The role also assists with account permissions, system configuration, global IT projects, and customer service while working onsite in Austin five days per week.Top Skills: Active DirectoryAi TechnologiesConfluenceDhcpDnsFirewallsHyper-VItilJIRALinuxmacOSMS OfficeOktaRoutersServicenowSlackSwitchesTcp/IpVMwareWindowsZoom