Field Service Engineer
Indexed description
Key Responsibilities
- Hands-on expertise with Photomedex Excimer Laser systems used for the treatment of vitiligo and psoriasis
- Proven experience in servicing and maintaining dermatology laser systems, particularly Cynosure and Lutronic devices.
- Inspect the received machines (upon-arrival inspection) and/or the goods to be delivered (Pre-delivery inspection)
- Install and run the machines.
- Apply the equipment upgrades.
- Perform the in-service (present the machine operational parts to the user).
- Apply the Manufacturer s preventive maintenance measures according to preset schedules agreed on with the Customer.
- Repair the out-of-control equipment, and collect the Labour charge and the price of the used spare parts.
- Decide on stocking the frequently needed spare parts.
- Sell and execute the service contracts.
- Generate and communicate sales leads to the sales team and report on Customers technical problems experienced with competitors.
- Bachelor's degree in Biomedical Engineering or a related field.
- Strong knowledge of medical device regulations and standards.
- Hands-on expertise with Photomedex Excimer Laser systems
- Proficiency in using biomedical instrumentation and equipment..
- Excellent problem-solving and analytical skills.
- Effective communication skills, both verbal and written.
- Ability to work independently and in a team environment.
As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.
This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce.
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