Customer Consultant (Engineer)
Indexed description
Role Overview
As a Customer Consultant within our Sales Division, you will combine strong communication skills with a genuine passion for delivering an exceptional customer experience. Based in Kilkis and Thessaloniki, you will work closely with clients on a project-by-project basis, serving as their primary point of contact for technical inquiries and project specifications.
Key Responsibilities
- Perform project estimations and quantity take-offs based on technical specifications and architectural plans
- Review project requirements to ensure design feasibility, ensuring custom requests can be practically executed on-site
- Prepare and dispatch detailed technical-commercial quotes to clients in close collaboration with the sales team
- Guide clients through our outdoor systems portfolio, recommending optimal solutions for their specific architectural needs
- Handle specialized technical designs and address inquiries regarding custom project specifications
- Engage and build collaborative relationships with key stakeholders, including architects, fabricators, private clients, and group subsidiaries
Requirements
- University degree in Architecture, Engineering, or related discipline
- Previous experience with aluminium will be appreciated
- Experience of at least 3 years in the construction industry
- Good knowledge of AutoCAD or other design softwares
- Strong problem-solving skills and attention to detail
- Excellent command of English, both written and spoken
- Proactive attitude and ability to manage multiple tasks simultaneously
- Organizational skills, consistency, confidentiality
- Provision of private life & health insurance
- Annual performance bonus
- Continuous learning and support
- Custom onboarding plan
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