Atomic Solutions Field Application Engineer
Indexed description
Your Role:
Your role is to provide our customers post sales technical and application support on Agilent's ICP-OES and ICP-MS atomic spectroscopy software and hardware products.
- Delivery of customized consulting and application support both remotely and at customer sites. Overnight travel is required 75% time.
- Interfacing with customers to answer questions and provide training using Agilent atomic spectroscopy products.
- Contributing to the effective and expedient resolution of customer problems.
- Providing information to our Customer Service Organization that facilitates the transfer of knowledge and broadens organizational insight and awareness.
- Leads the design/delivery of integrated multiple technologies solutions; is the key contributor of technical expertise and business/ industry knowledge.
- Mentoring peers, colleagues and partners to drive workflow and application expertise.
- Understanding the needs of customers working in regulated environments.
- Solves complex, high impact system/application engineering services problems.
- Bachelor's or Master's in Chemistry/Biochemistry/Engineering or another life-science discipline. Equivalent work experience will also be considered
- 2+ years of work experience with ICP-OES and ICP-MS solutions with a deep understanding of workflow and applications.
- Expertise in atomic spectroscopy techniques, workflows and solutions required.
- Requires in-depth knowledge and experience in application implementation and troubleshooting
- Proficiency in the use of Microsoft Office Suite
- Available for flexible work schedule and business (minimum) 75% business travel and located within one hour of a major metropolitan airport.
The full-time equivalent pay range for this position is $84,160.00 - $131,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.
Travel Required:
75% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support
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