Director, Information Systems - Hybrid Gilbertsville, PA

Gateway Ticketing Systems is a global leader in ticketing, admission control, and guest experience solutions for some of the world’s most iconic attractions. As we continue modernizing our platform and scaling our SaaS capabilities, we’re searching for a Director of Information Systems who can elevate our technology ecosystem, strengthen our security posture, and drive digital transformation across the business.

If you’re a strategic technologist who thrives at the intersection of cloud architecture, cybersecurity, business systems, and operational excellence — this is your opportunity to make a company‑wide impact.

What You’ll Lead

As the Director of Information Systems, you will own the strategy, performance, and evolution of our internal technology landscape. You’ll guide a talented team across CloudOps and IT, ensuring our systems are secure, scalable, integrated, and aligned with business goals. You’ll partner with leaders across Product, Legal, Security, and Operations to modernize processes, strengthen data governance, and accelerate our digital transformation.

This role is ideal for someone who loves building systems that empower people, streamline operations, and unlock new levels of efficiency and insight. This position is a hybrid role that must commute to the Gilbertsville, PA office 2-3 times per week.

Key Responsibilities

• Develop and execute a forward‑looking IT & Information Systems strategy aligned with company objectives
• Oversee enterprise systems, data governance, and cross‑department integrations
• Lead cybersecurity, privacy, and compliance programs (GDPR, CCPA, CPRA, MIPA, etc.)
• Manage and optimize Azure cloud infrastructure and cloud‑native operations
• Partner with software development teams to ensure secure, scalable deployments
• Drive automation, process optimization, and digital transformation initiatives
• Build and mentor a high‑performing IT & IS team
• Manage budgets, vendor relationships, and technology investments
• Collaborate with executives to align technology, analytics, and business intelligence

• Bachelor’s or Master’s in Computer Science, Information Systems, or related field
• Proven leadership experience across IT, cloud infrastructure, cybersecurity, and enterprise systems
• Expertise in Microsoft Azure and modern cloud architectures
• Strong understanding of data governance, BI tools, and analytics strategies
• Experience leading digital transformation and automation initiatives
• Certifications such as Azure Solutions Architect, CISSP, CIPP, PMP, or ITIL are a plus
• A strategic mindset paired with hands‑on technical depth

• Influence the technology strategy of a global industry leader
• Lead meaningful modernization and transformation initiatives
• Work with a collaborative, mission‑driven leadership team
• Competitive compensation, benefits, and professional development opportunities
• A culture that values innovation, integrity, and continuous improvement

Diversity And EEO Statement

As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.

Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.

No agencies, please.

We are not sponsoring visas at this time.