Senior Director, Product Management- Customer Contactability

Capital One Senior Director, Product Management- Customer Contactability 49 Minutes AgoSaved Hybrid 4 Locations 245K-336K Annually Senior level 245K-336K Annually Senior levelFintech • Machine Learning • Payments • Software • Financial ServicesLead enterprise product strategy for customer contactability, including email, phone, and address data. Define the product vision, roadmap, governance model, and scalable self-service capabilities across business lines. Manage and mentor product managers, partner with executives and cross-functional teams, translate customer needs into technology solutions, and deliver business value while mitigating product and operational risks.