Wireless Network Specialist

Wireless Network Specialist- WidePoint Integrated Solutions Corp. - Hybrid out of Portsmouth, VA

WidePoint Corporation (WYY) is a leading provider of wireless mobility management and cybersecurity solutions. We offer secure, cloud-based, enterprise-wide information technology-based solutions that enable enterprises and government agencies to deploy fully compliant IT services in accordance with government-mandated regulations and advanced system requirements.

We are looking for a highly motivated Wireless Network Specialist Hybrid out of Portsmouth, VA that can operate in a fast-paced and demanding environment of a micro-cap publicly-traded company.

Position Summary

The Wireless Network Specialist provides on-site program support to clients for their Wireless Managed Services.

Essential Duties And Responsibilities

The essential functions include, but are not limited to, the following:

• Provides technical guidance for directing and monitoring information systems operations.
• Designs, builds, and implements network systems.
• Directs compilation of records and reports concerning network operations and maintenance.
• Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions.
• Monitors and responds to complex technical control facility hardware and software problems.
• Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
• Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.
• Performs system-level design and configuration of products, including determination of hardware, OS, and other platform specifications.
• Plans large-scale systems projects through vendor comparison and cost studies.
• Performs various systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.
• Provides quality assurance review and the evaluation of new and existing software products.
• Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration, operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.
• Provides input to policy-level discussions regarding standards and budget constraints.
• Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large-scale or multi-shift operations.
• Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
• Monitors and responds to hardware, software, and network problems.
• Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
• Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
• Troubleshoots network systems when necessary and makes improvements to the network.
• Manages mobile data and voice communications infrastructure.
• Network Administrator-related duties providing onsite support for wireless network security and interoperability of voice and data systems.
• Mobile communications engineer expert - advising and managing the development and procurement of data communication systems, including cybersecurity and information assurance programs.
• Supporting prioritization and implementation of Mobility as a Service (MaaS).
• Support the client's wireless support needs globally.
• Collaborate with supporting vendors and contractors to meet client needs.
• Perform backup PM support duties for the designated Project Manager as required.
• Performs other related duties as assigned.

Minimum Qualifications (Knowledge, Skills, And Abilities)

The minimum qualifications include:

• Bachelor's Degree in business, information systems, engineering, or a related field.
• Proficient with Microsoft Office Suite or related software.
• Familiar with Microsoft SharePoint and MS Power Platform (Power Apps, Power Automate, and Power BI).
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and, at times, stressful environment.
• Ability to prioritize tasks and to transition while working with multiple priorities daily.
• Professional demeanor with good attendance.
• Ability to work well in a group setting, as well as independently.
• Ability to travel on an as-needed basis – no more than 10%.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While on-site, may be exposed to typical warehouse elements, such as warmer temperatures in the summer, and cooler temperatures in the winter months.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to twenty-five (25) pounds at times.

Note: This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other position-related instructions and to perform any other position-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this position successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.