Senior Product Manager, Traveler Servicing Experience

Expedia Group Senior Product Manager, Traveler Servicing Experience 2 Hours AgoSaved Hybrid Seattle, WA, USA 173K-277K Annually Senior level 173K-277K Annually Senior levelAdTech • eCommerce • Information Technology • Software • Travel • Generative AILeads the vision, strategy, and roadmap for AI-powered traveler issue resolution across help center, chat, voice, web automation, and human-agent channels. Partners with engineering, AI, data, operations, and experience teams to improve resolution rates, reduce handling time, increase contact deflection, and maintain traveler trust. The role requires senior product leadership, stakeholder influence, data-driven prioritization, UX awareness, and experience applying generative AI and agentic workflows.Top Skills: Agentic WorkflowsAi/MlConversational AiGenerative AiWeb Automation