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First Soft Solutions LLC Linkedin · Posted 8d ago

Technical Lead (Pharmacy Applications)

Waukegan, Illinois, United States

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Position Summary

We are seeking an experienced Technical Lead Consultant with strong specialty pharmacy and healthcare technology experience to lead application support, enhancements, integrations, and delivery across a pharmacy ecosystem. The role will provide technical leadership for pharmacy platforms, including ScriptMed, Salesforce, SAP, middleware, and third-party vendor integrations, ensuring reliable and compliant business operations. Relevant experience with pharmacy applications, eRx workflows, Salesforce integration, ESB middleware, and specialty pharmacy operations is a preferred requirement.

Key Responsibilities

  • Serve as the technical lead for pharmacy applications and related integrations.
  • Lead solution design, troubleshooting, root cause analysis, and production support.
  • Manage integrations between ScriptMed, Salesforce, SAP, ESB middleware, shipping vendors, and external partners.
  • Collaborate with business stakeholders, QA, vendors, and development teams to deliver enhancements and releases.
  • Drive defect resolution, system stability, performance improvements, and operational excellence.
  • Ensure compliance with healthcare, HIPAA, and pharmacy-related regulations.
  • Provide technical guidance, mentor team members, and coordinate offshore/vendor resources.

Required Qualifications

  • 10+ years of IT experience with at least 4 years in pharmacy, specialty pharmacy, or healthcare applications.
  • Hands-on experience supporting pharmacy management platforms (ScriptMed preferred).
  • Strong knowledge of scriptmed, Salesforce, SAP, APIs, integration patterns, and ESB middleware.
  • Experience with eRx, patient enrollment, prescription processing, order management, and pharmacy workflows.
  • Proven ability to lead and influence cross-functional teams.
  • Strong communication, problem-solving, and stakeholder management skills.

Preferred Qualifications

  • Experience with Surescripts, healthcare interoperability, and cloud-based integrations.
  • Knowledge of Agile delivery, DevOps, release management, and production support processes.
  • Experience in specialty pharmacy, patient support programs, or pharmaceutical industry environments.
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