QUALITY ASSURANCE ASSISTANT (KEY TEAM MEMBER)

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Chili's Grill and Bar, Yokota AB. This is Regular Part Time Position Guarantee 20-34 hours per week.

Duties

• Under the supervision of the General Manager, responsible for assisting the management team in executing franchise brand standards to ensure the quality assurance evaluation is conducted in accordance with AF and franchise standards. Duties include, but are not limited to: assist with restaurant operations and conditions to ensure quality of the product, guest services, and hospitality; examines the restaurant is conforming to all applicable AF and franchise standards, public health standards, and adherence to all food sanitation, public health and all related safety programs; assigns duties and responsibilities to staff based upon cleaning lists and shift/station responsibilities; assist with the scheduling and training of non-management staff, and conducts new hire orientations; generates work schedules for assigned staff; performs variety of miscellaneous administrative and clerical functions; inspects work stations, grounds, and other ares for quality and quantity of work performed by all staff (employees and contract staff); reviews the customer comments cards and analyzes data and informs management team of issues or areas needing attention; tracks and develops trends in current performance and conducts specific training to improve overall service and compliance with established standards; and assist in all areas of the dining room. Provides instruction and guidance to all staff members using F&B computer program tracking system ensuring that all system users are adequately knowledgeable to perform the tasks required to maintain accurate and accountable inventories. Analyzes such factors as usage rates, inventory levels, seasonal demands and price fluctuations and reports findings to activity managers. Establishes and periodically reviews minimum par stock levels of all expendable food and beverage goods and supplies assuring adequate inventory of items to prevent work stoppage. Periodically reviews par stock levels needed to ensure maximized efficiencies. Responsible for monitoring the training program in accordance with AF and franchise standards. Evaluates all processes and performance in the workplace and adjusts programs to address any performance shortcomings noted. In the absence of a Manager, the Key Team Member will monitor restaurant operations to ensure compliance with health and safety standards, guest satisfaction, and food quality. Perform other related duties incidental to the work described herein. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13068629

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/28/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents who are residing within the commuting area (100 miles) of Yokota AB, Japan. Legal U.S. residents must possess a social security number. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have current or previous related working experience in a Brinker's Chili's Grill & Bar franchise brand restaurant which has demonstrated a proficiency in Chili's Grill & Bar franchise positions. Must maintain a score of 90% or higher on each assessment. Ability to read, write, and to clearly verbalize in English. Must be able to remain standing during the entire shift. Must have experience which provides knowledge of club, restaurant, and retail operation. Lifts and carries up to 70 lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer. This position is a position of trust. Employment is subject to satisfactorily completion of installation and a Tier 1 background investigation. Satisfactory completion of a pre-employment physical is required. May be required to work an uncommon tour of duty including nights, weekends, and holidays.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Evaluations

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

How to apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/28/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant . To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

What to expect next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Required documents

The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

Other information

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit. Probationary period may be required. Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible. Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement. Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest. LQA is not authorized. Post Allowance is authorized for Regular Full Time employment category. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.