Senior D365 Consultant -Romania

We are looking for an experienced Senior D365 Consultant to join our team and support the design, implementation, and continuous improvement of Microsoft Dynamics 365 solutions. The ideal candidate has strong functional and technical knowledge of Dynamics 365, excellent stakeholder management skills, and experience delivering solutions in complex business environments.

Responsibilities

• Analyse business requirements and translate them into effective Microsoft Dynamics 365 solutions.
• Lead the design, configuration, implementation, and optimisation of D365 applications.
• Work closely with business stakeholders, Product Owners, Solution Architects, developers, and other technical teams.
• Gather and document functional requirements, business processes, user stories, and acceptance criteria.
• Configure D365 modules and functionalities according to business needs and best practices.
• Identify opportunities for process optimisation and recommend appropriate D365 solutions.
• Support the full project lifecycle, from requirements gathering and solution design through implementation, testing, deployment, and post-go-live support.
• Collaborate with development teams on customisations, integrations, workflows, and extensions.
• Analyse incidents, service requests, and functional issues and provide appropriate solutions.
• Support system integrations between D365 and external applications and services.
• Participate in solution design discussions and provide functional expertise to ensure scalable and maintainable solutions.
• Prepare functional documentation, process flows, configuration specifications, and user guides.
• Support testing activities, including SIT, UAT, regression testing, and defect resolution.
• Provide guidance and knowledge transfer to business users and junior consultants.
• Contribute to continuous improvement of D365 processes, governance, and platform adoption.

Requirements

• 5+ years of experience working with Microsoft Dynamics 365.
• Strong hands-on experience with Dynamics 365 CE and/or other relevant D365 modules.
• Strong understanding of CRM/business processes and their implementation within D365.
• Experience with Dynamics 365 Sales and Customer Service is highly desirable.
• Good knowledge of Microsoft Power Platform, including Dataverse, Power Apps, and Power Automate.
• Experience analysing business requirements and translating them into functional specifications.
• Strong understanding of D365 configuration, customisation, workflows, and integrations.
• Experience working with APIs and integration technologies is a plus.
• Experience with data migration, data quality, and system integration projects.
• Good understanding of security roles, business units, environments, and D365 administration concepts.
• Experience working in Agile/Scrum environments.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work independently and take ownership of functional deliverables.
• Strong command of English, both written and spoken.

Nice to Have

• Experience with Power Apps, Power Automate, and Dataverse.
• Knowledge of Azure services and D365 integrations.
• Experience with Dynamics 365 Customer Insights, Field Service, or Marketing.
• Microsoft Dynamics 365 / Power Platform certifications.
• Experience working with international teams and enterprise-level implementations.
• Previous experience in consulting or client-facing roles.

Key Technologies

Microsoft Dynamics 365 | D365 CE | D365 Sales | D365 Customer Service | Dataverse | Power Apps | Power Automate | Microsoft Power Platform | Azure | REST APIs | Integrations | Data Migration | CRM | Agile / Scrum